Prepared for Neil Kolton by John Alvarado · records as of November 8, 2026
Hampton by Hilton Grand Cayman

Hampton by Hilton Grand Cayman

120 keys · South Seven Mile and George Town loop

Jump to: The money · Who to call · What is moving · The facts

The play

How to work this one.

Why this one

120 suites with free breakfast, a short walk from the beach. Dart owns it, and it has a named general manager. Who operates it day to day is not confirmed.

Likely pressure points

A brand flag may limit what can be sold outside its channels. Its director of sales has moved to ONE GT, and the replacement is not public.

What to lead with

Ask Carlos Arpal who handles rates now, and how much room the brand allows.

Who decides

Carlos Arpal: General Manager (public source, April 2026)

Opening note and meeting plan

Tap a paragraph once to select all of it, then copy.

Carlos, I plan to be on Grand Cayman soon and would like to ask how Hampton handles soft weeks, and to show you a private member channel. Could we meet for fifteen minutes?

Meeting plan: start with their soft weeks and how they fill them today. Show how password-protected member distribution keeps any rate out of public view. Walk through seven-night, non-refundable stays and the static net rate of about 37 to 40 percent off BAR / Best Available Rate, before taxes. Choose As-Used or Guaranteed inventory, agree return provisions by season, and set one test block.

One-page brief for this resort →

The people

Who runs it, and who can say yes.

General Manager

Carlos Arpal

General Manager

Resorts on your list: Hampton by Hilton Grand Cayman.

Full profile →
What people say

What guests say about this one, in full.

Hampton by Hilton Grand Cayman

Hampton by Hilton Grand Cayman

Google: 4.5 stars from 421 reviews. Of the 16 newest reviews inside the window: 15 praise, 1 mixed, 0 complaint; the business replied to 15. Read them on Google

Reddit: No recent public mentions found yet in the forums we read.

Praise November 8, 2026 · Google review

“I liked the location of this hotel and all of the amenities. Free breakfast, free shuttle service and clean. However, the bed in our room was hard as a rock and their are only 6 sets of chairs by the beach so unless you arrive early you will not have anywhere to sit. The restaurant onsite is…”

Service and staffFood and drinkRooms and upkeep
Read the reviews on Google →
Praise October 27, 2026 · Google review

“Clean rooms. Nice free breakfeast, eggs, bacon, potatoes. Waffles, cereal, fresh fruit. Toast and pastries. Well located for ease of access to anything on island. Pipers Restsutant and bar is highly”

Read the reviews on Google →
Praise September 30, 2026 · Google review

“My fiance and I have stayed here multiple times and every time the staff has been kind, helpful, patient, and amazing! We always feel relaxed and grateful for the service we receive here. The front desk all (Xavier, Ismael, Eleanor, Jamie, Jayden, Guadalyn, and Elia) and Amanda at breakfast were…”

Service and staffFood and drink
Read the reviews on Google →
Praise September 27, 2026 · Google review

“Just stayed at the Hampton by Hilton for the 3rd time. It’s always excellent and the staff are so accommodating. I want to especially thank Gladys in the breakfast room for making a few recommendations and to Ismael and Daniel on Reception. They are all wonderfully kind and helpful. There was also…”

Service and staffFood and drinkRooms and upkeep
Read the reviews on Google →
Praise September 27, 2026 · Google review

“Melissa took amazing care of us during our stay in room 207! So friendly and sweet! Give her a raise!”

Rooms and upkeep
Read the reviews on Google →
Praise September 23, 2026 · Google review

“We spent a few nights in Sept 2026 and it was wonderful. The room was quiet, clean and comfortable. Breakfast was great. They have the best coffee of any Hilton brand hotel I've ever stayed at and I've been a diamond member since 2007! The front desk staff are very helpful and most courteous. The…”

Service and staffFood and drinkRooms and upkeep
Read the reviews on Google →

Older posts, outside the window and not scored (1):

Neutral mention July 23, 2026 · Reddit, r/CaymanIslands

“Here’s our quick trip to Grand Cayman in a nutshell: Day one - arrival was efficient and everyone was helpful. This was our first time deplaning on the tarmac. Cool experience! Car rental from Alamo - nice people, beware of old vehicles. Ours had low miles but a little research…”

Value for moneyService and staffFood and drink
Read the original post →

Every summary links to the original post. Compare with the others on the list →

The facts

What the records show.

FactValueStatus and source
Own websitehttps://www.hilton.com/en/hotels/gcmgchx-hampton-grand-cayman-seven-mile-beach/Checked against a public source
Address22 Piper Way, Grand CaymanIndicated by a public source; confirm
DistrictSeven Mile BeachIndicated by a public source; confirm
Keys120Checked against a public source · Source
ProductStudios to two-bedroom suites, free hot breakfast dailyChecked against a public source · Source
OwnershipDartChecked against a public source · Source
ManagementDart owns it; day-to-day operator not confirmedChecked against a public source · Source
Brand or flagHampton by HiltonChecked against a public source · Source
Interval InternationalNot on Interval's public Grand Cayman directoryChecked against a public source · Source
RCI / Resort Condominiums InternationalNot in the RCI / Resort Condominiums International directory we could readIndicated by a public source; confirm
Operating statusOperatingChecked against a public source · Source
Public contact+1 345 945 7300; hamptonreservations@piperresorts.comChecked against a public source
The money

What the resort keeps, week by week.

Public prices on Booking.com for seven nights and two adults, for the lowest refundable room found, with the taxes and fees shown at right. The commission range is our assumption, so ask what the resort really pays. A week that would otherwise sit unsold earns the resort nothing, and that is the real comparison for your program.

Sample weekWhat the resort keepsTaxes and source
Peak: February 13 to 20, 2027. Standard room with 1 king bedPublic price $4,261. An OTA / Online Travel Agency at 15% to 25% commission leaves $3,196 to $3,622. The Interval net at 37% to 40% off leaves $2,557 to $2,684. Lowest non-refundable price $3,542.Includes $50 Resort fee per night, 12 % Service charge. Excludes 13 % government tax. Read November 8, 2026.
Shoulder: June 5 to 12, 2027. Standard room with 1 king bedPublic price $2,454. An OTA / Online Travel Agency at 15% to 25% commission leaves $1,841 to $2,086. The Interval net at 37% to 40% off leaves $1,472 to $1,546. Lowest non-refundable price $2,163.Includes $50 Resort fee per night, 12 % Service charge. Excludes 13 % government tax. Read November 8, 2026.
Low: September 18 to 25, 2027. Standard room with 1 king bedPublic price $2,025. An OTA / Online Travel Agency at 15% to 25% commission leaves $1,519 to $1,721. The Interval net at 37% to 40% off leaves $1,215 to $1,276. Lowest non-refundable price $1,793.Includes $50 Resort fee per night, 12 % Service charge. Excludes 13 % government tax. Read November 8, 2026.
Who to call

Public business routes.

RouteNumber or addressSource
Reservations+1 345 945 7300; hamptonreservations@piperresorts.comShown on a public page
What is moving

Dated news, offers and reviews.

KindWhat it saysWhen and source
Reviews, last ninety days10 Google reviews with text in the last 90 days. Most mentioned: Service and staff (8), Food and drink (7), Rooms and upkeep (7). Flags: New building or renovation (1), Quiet or closed weeks (1), Dining spend or meal plans (0).Google reviews saved November 8, 2026
NewsWon the 2025 Hampton Award of Excellence.April 2026 · Source