Program terms

Your program, as you set it out.

The middle column sets out the terms of your program. The right column says when to use it.

The terms

What you can offer, and when to raise it.

TermIn your programHow to use it
As-Used inventoryUnsold inventory provided on a flexible basis.Start here with a resort worried about commitment.
As-Used inventory: the pitchHelps suppliers monetize excess occupancy without broadly discounting through public channels.Use with any resort running deep public discounts.
As-Used inventory: whenCan be particularly effective during shoulder and low-demand periods.Tie it to the resort's own soft weeks.
Guaranteed inventoryCommitment-based inventory arrangements.For owners who want certainty before low season.
Guaranteed inventory: the pitchPredictable revenue streams for the resort.Lead with this for owner-operators and asset managers.
Guaranteed inventory: fitOpportunity to supplement existing transient, wholesale, and tour operator business.Reassure resorts tied to tour operators.
Opaque distributioninventory is distributed exclusively through our password-protected member platform.The answer to rate-parity and brand worries.
No public rateNo public rate visibilitySay this before any number.
Stay lengthSeven-night staysFits resorts with kitchens and family units best.
Booking termsNon-refundable reservationsNon-refundable stays lower the resort's cancellation risk.
AllotmentInventory provided on an allotment basisAgree on block size, room type by room type.
Season controlReturn provisions that can be structured based on seasonalityProtects peak weeks; offer this early.
Net rate, off BAR / Best Available RateStatic net rate model typically reflecting approximately 37-40% discount off BAR (exclusive of taxes)Compare it with the resort's own public offers.
Member incomeAverage household income approximately $125,000Pair with the resort's ancillary spend goals.
Member homes95% homeownershipSignals a guest who can pay and return.
Second homes38% own a second homeUseful with villa and residence products.
MarketingInterval absorbs significant marketing costs to drive bookings, reducing acquisition costs for participating resorts.Contrast with OTA / Online Travel Agency commissions.
Guest spendProperties consistently report strong ancillary spending due to the demographics of our membership base.Point to spas, restaurants and tours.